Great feedback from the survey

Hi everyone

It's been a strange couple of weeks. On the one hand vendors are doing more business than we expected via Remix, we've squished hundreds of bugs, and the feedback we're getting is generally very positive. On the other hand a few users are still having problems. We expected v1.05 to be a big step forward, but for some people the opposite was true. Thank goodness 1.06 is out today (be sure to read Danny's "bug finder" post).

Anyway that's why we surveyed you to see where we stand. If you've registered PJ Remix as a demo or subscription you should have heard from us, and after 24 hours we've already had a lot of very useful responses.

It feels good at this stage of the game that one in eight subscribers use their software every day, and one in three (so far) say they would be VERY likely to recommend Remix to friends or colleagues.

But we need to focus on the people who're still having grief. The survey has been so useful because people went to so much trouble in their responses. It will take us a while to process them but we're on the case. We've also got lots of insights about where to focus regarding work flow issues, education and support.

Thank you again - Ian